Last Updated: July 09, 2025

At Aurora Social Cloud Solutions, we are deeply committed to protecting your privacy. This Privacy Policy details how we collect, use, and safeguard your information when you visit our website and use our services. Your trust is paramount to us.

1. Information We Collect

We may collect personal information when you interact with our platform or services. This includes, but is not limited to:

Types of Information Collected:

  • Personal Identifiable Information (PII): This may include your name, email address, phone number, company name, job title, and any other information you voluntarily provide through our forms or communications.
  • Non-Personal Information: We automatically collect technical data such as browser type, IP address, referring website, pages visited, and the date and time of access. This data helps us improve your experience on our site.

2. How We Use Your Information

We use the information collected responsibly and transparently, primarily to:

  • Provide, maintain, and continuously improve the quality of our services and your experience.
  • Respond effectively to your inquiries, questions, and consultations. For a direct consultation, feel free to contact us.
  • Send you relevant updates, informative newsletters, and marketing communications, always with your consent.
  • Analyze website usage to understand trends and improve navigation and functionality.

3. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your Browse experience and analyze traffic. Cookies are small data files stored on your device that help us personalize your visit. You are in control: you can choose to accept or decline cookies via your browser settings. However, refusing certain cookies may affect the functionality of some parts of our website.

4. Data Sharing

We want to assure you that we do not sell or rent your personal information to third parties for their direct marketing purposes. We may share your information with trusted third-party service providers solely to help us operate our website and provide our services (e.g., hosting, analytics tools), subject to their strict confidentiality obligations and in accordance with applicable laws in Cameroon.

5. Data Security

We implement robust and reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure servers, encryption, and strict access controls. However, it's important to note that no method of transmission over the Internet or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Privacy Rights

In accordance with applicable legislation and depending on your location in Cameroon, you may have the right to:

  • Access: Request copies of the personal information we hold about you.
  • Correction/Rectification: Request the correction of any inaccurate or incomplete information.
  • Erasure/Deletion: Request the deletion of your personal information under certain circumstances.
  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
  • Object to Processing: Object to our processing of your data or request a limitation.

To exercise any of these rights, please contact us directly. We will process your request promptly and in accordance with legal requirements.

7. Children’s Privacy

Our services are designed for and directed at individuals who are 13 years of age or older. If you are under 18, you may only use our services with the explicit consent and supervision of a parent or legal guardian. We do not knowingly collect personal information from children under the age of 13. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately, and we will take steps to remove such information from our systems.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of any significant modifications by posting the revised Privacy Policy on our website with a new "Last Updated" date. Your continued use of our services after any changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review it regularly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out to us:

Phone: +237 621 905 597
Email: contact@aurorasocialcloud.org
For any other questions or to learn more about our services, feel free to visit our Contact Us page.